FAQs

The cookies can stay good for 30 days on your shelf (in their packed form). Once opened, we recommend you finish it up as soon as possible or keep it in an airtight box.

Refrigeration is not required for these cookies, however if you do refrigerate them, it would be a good idea to microwave them for 15 seconds or so before eating.

The cookies can be stored as it is on the shelf (in their packed form). Once opened, kindly store in an airtight box if needed.

We ship the cookies all over India. We do not ship internationally.

All the orders received up till 2PM are shipped the very same day. Orders received after 2PM are shipped the next day (except on Sundays). 99.5% of our orders get delivered within T+3 days (T being the day of shipment) depending upon the location of delivery.

For eg.

• Scenario 1 : You place an order from Delhi NCR at 5PM on a Thursday.

• Your order will get shipped the next day (Friday) and you will receive it the next day (Saturday). We have next day delivery for NCR from the day of shipping.

• Scenario 2 : You place an order at 10 am on a Saturday from Bangalore.

• Your order will be shipped the same day and you will definitely receive it by Wednesday.

• Scenario 3 : You place an order at 4PM on a Saturday from Mumbai.

• Your order will be shipped on Monday (as Sunday is holiday). The order will surely reach to you by Thursday.

Once we ship the order, we send you a mail containing a link through which your order can be tracked. In case you are facing any issues, please get in touch with us at hello@dohful.com and we will help you out right away.